Frequently Asked
Questions at 134pub

Creating a 134pub account is quick and straightforward. Click the 134pub Login link in the navigation and look for the registration option. You'll need to provide a valid email address, create a secure password, and enter your basic personal details. Once submitted, you'll receive a verification email — click the link inside to activate your account. Remember, you must be at least 21 years old to register, as required by Philippine gaming regulations.

134pub requires identity verification (KYC) before you can make your first withdrawal. Accepted government- issued IDs include: Philippine Passport, SSS ID, UMID, Driver's License, PhilSys National ID, PRC ID, and Voter's ID. You'll also need to submit a clear selfie holding your ID. Verification is typically completed within 24 hours. Players from Manila, Cebu, Davao, and Quezon City can all complete this process entirely online.

Go to the 134pub login page and click "Forgot Password". Enter the email address linked to your account and we'll send you a password reset link. The link expires after 30 minutes for security reasons. If you don't see the email, check your spam or junk folder. Still having trouble? Contact our support team at [email protected].

No. Each player is allowed only one account at 134pub. Creating duplicate accounts is a violation of our Terms & Conditions and may result in the suspension of all associated accounts and forfeiture of any balances. If you believe a duplicate account was created in error, contact support immediately to resolve the issue.

You can update most account details — such as your phone number, address, and preferred language — directly from your account settings after your 134pub login. Changes to your registered name or date of birth require identity document verification and must be requested through our support team, as these are tied to your KYC records.

134pub supports a wide range of payment methods popular with Filipino players, including GCash, PayMaya (Maya), BPI Online, BDO Online Banking, Metrobank, UnionBank, and major credit/debit cards. All transactions are processed in Philippine Peso (₱). We're constantly adding new payment options to make depositing as convenient as possible for players across the Philippines.

Most deposits via GCash and PayMaya are credited to your 134pub account instantly. Online banking transfers (BPI, BDO, Metrobank) may take up to 15–30 minutes depending on your bank's processing time. If your deposit hasn't appeared after 1 hour, please contact our support team with your transaction reference number and we'll investigate right away.

Yes. The minimum deposit at 134pub is ₱100 for most payment methods, making it accessible for casual players who want to try out the platform without a large commitment. Some payment methods may have slightly higher minimums due to processing fees — the exact minimum will be displayed at the time of deposit. There is no maximum deposit limit for verified accounts.

134pub does not charge any fees on deposits from our end. However, your bank or e-wallet provider (GCash, PayMaya, etc.) may apply their own transaction fees. We recommend checking with your payment provider before depositing. Any applicable third-party fees will be clearly shown before you confirm your transaction.

Log in to your 134pub account and navigate to the Cashier > Withdraw section. Select your preferred withdrawal method, enter the amount, and confirm. Your account must be fully verified (KYC complete) before your first withdrawal can be processed. Withdrawals are sent to the same payment method used for your most recent deposit where possible.

Withdrawal processing times at 134pub are as follows: GCash and PayMaya — typically within 1–4 hours; Bank transfers (BPI, BDO, Metrobank) — 1–3 business days. All withdrawals go through a security review before being released. Withdrawals submitted on weekends or Philippine public holidays may take slightly longer to process.

The minimum withdrawal amount at 134pub is ₱500. This applies across all withdrawal methods. There is no maximum withdrawal limit for fully verified accounts, though very large withdrawals may be subject to additional security verification. If you have a large balance to withdraw, we recommend contacting our VIP support team for assistance.

Common reasons for a delayed withdrawal include: incomplete KYC verification, an active bonus with unmet wagering requirements, a security review triggered by unusual account activity, or a bank processing delay outside of 134pub's control. If your withdrawal has been pending for more than 24 hours, please contact our support team with your withdrawal reference number.

134pub offers a generous welcome bonus for new Filipino players on their first deposit. The exact bonus amount and terms are displayed on the promotions page and may vary based on current campaigns. To claim your welcome bonus, make sure to opt in during the registration or first deposit process. Bonuses are credited to your account automatically once the qualifying deposit is confirmed.

Wagering requirements (also called playthrough requirements) specify how many times you must bet your bonus amount before it can be withdrawn as real cash. For example, a ₱1,000 bonus with a 20x wagering requirement means you need to place a total of ₱20,000 in bets before the bonus converts to withdrawable cash. Not all games contribute equally — slots typically contribute 100%, while table games like baccarat may contribute less. Full details are in the bonus terms.

Yes, you can forfeit an active bonus from your account settings. However, forfeiting a bonus will also remove any winnings generated from that bonus. If you prefer to play without bonus restrictions, you can opt out of bonuses before making a deposit. Contact our support team if you need help managing your bonus status.

134pub Casino offers a comprehensive game library including live dealer baccarat, online slots, bingo, and exclusive high roller tables for VIP players. Our live casino section features real dealers streamed in HD, giving you the authentic casino experience from anywhere in the Philippines — whether you're in Makati, BGC, or relaxing at home in the province.

Yes. All games at 134pub use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Our slot and table game providers are regularly audited by independent testing laboratories. Live dealer games use physical cards and equipment under real-time supervision, ensuring complete transparency. 134pub is committed to providing a fair gaming environment for all Filipino players.

Absolutely. 134pub is fully optimized for mobile play. You can access the full game library — including live baccarat, slots, and bingo — directly from your smartphone or tablet browser without needing to download a separate app. The mobile experience is smooth and responsive, designed specifically for Filipino players who prefer gaming on the go using Android or iOS devices.

134pub uses SSL (Secure Socket Layer) encryption across the entire platform to protect all data transmitted between your device and our servers. Your financial information is never stored in plain text. We also employ two-factor authentication (2FA), fraud detection systems, and regular security audits to keep your account safe. For full details, see our Privacy Policy.

If you suspect your account has been accessed without your permission, change your password immediately via the 134pub login page and contact our support team at [email protected]. Our security team will temporarily freeze your account while the investigation is underway to prevent any unauthorized transactions. Never share your password or OTP with anyone — 134pub staff will never ask for your password.

134pub provides a full suite of responsible gaming tools accessible from your account dashboard: deposit limits (daily/weekly/monthly), loss limits, session time limits, reality checks, cooling-off periods, and self-exclusion. All tools are available immediately after your 134pub login. For a full guide, visit our Responsible Gaming page.

You can activate self-exclusion directly from your account settings under the Responsible Gaming section. Choose your exclusion period — from 30 days up to permanent exclusion — and confirm. The exclusion takes effect immediately. During the exclusion period, you will not be able to log in and will not receive any promotional communications from 134pub. Visit our Responsible Gaming page for step-by-step instructions.

The minimum age to register and play at 134pub is 21 years old, in accordance with Philippine gaming regulations. All players must complete identity verification to confirm their age before making deposits or placing real-money bets. Accounts found to belong to players under 21 will be immediately suspended and any funds returned. If you know of a minor attempting to access 134pub, please report it to [email protected].